Here are some common questions you might find useful.

If you didn't find an answer to your question, feel free to send us an e-mail at create@gildedvector.com and we'll get back to you in the blink of an eye!

Are the logos in your shop unique items?

All the logos on our website are one of a kind items and they’ll be removed from all of our shops after you’ve made the purchase. You’ll be the only one owning the logo and we’ll also sign off a release form that states that you own all the rights.

What formats do you provide for the logo?

We’ll provide all necessary files for any media, both online and offline. You’ll be able to work with the logo on your computer, place it on pictures, your website, your social media accounts, as well as create other promotional materials with them (e.g. banners, t-shirts, cups, pens etc). JPG, PNG, PDF, EPS, AI, PSD formats will all be included in the final package.

How customizable are the logos in your shop?

Changing names, taglines and colors is included in your logo package. Any other heavy alterations to the design may be charged extra.

I want to see how the logo would look like with my name before purchasing.

Send us an e-mail at create@gildedvector.com with the name of the logo you’re interested in and your business name and we’ll provide a preview with how the logo looks like.

I have a logo that needs slight revision/modification. Can you help?

We are available for any design work and we can help with refining your existing logo to the point you’re completely satisfied. Prices will vary depending on the complexity of the design, but our standard design rate is $50/hour.

I made the purchase, how do I change the words and colors?

After you’ve purchased the package we’ll get in touch to receive your company details. You can also send us your brief at create@gildedvector.com and we’ll provide the first logo preview in 1 business day. We’ll work together until your logo is perfect and then we’ll send you the final files.

I only want a business card design. How much would that cost?

A business card design is $59 and it includes around 2 hours of work.

I want my business card to have information on both sides, is that possible?

Yes, your business card can have 2 sides. Make sure to mention this in when sending your brief and our designers will accommodate anything you need.

I need an Instagram ad for my photography account. Can you help and if so, at what cost?

For better results and more significant insights we recommend creating and running at least 4 ads. We’ll create the best content based on your goals and strategy, which we’ll discuss first hand via e-mail or Skype. Our basic package includes 4 Ad images and costs $99 but we can also offer a single ad for $25.

Can you combine elements from two of your custom logos and create one logo?

Perhaps not the same exact elements but we can create something similar that reflects your needs.

Can you create a business card with pictures?

Yes, we can incorporate any elements into your business card design.

How much time does it take for my custom logo to be built?

After you submit the brief and share your ideas with us, in 5 business days we’ll send you 3 different concepts from which you can choose. We’ll refine one of the concepts until it’s just the way you envisioned it. The final time frame depends on the number of revisions your logo needs until it’s approved, but it should take no longer than 10 business days.

I want to pay extra to get my logo faster.

Sounds good! We'll push your order in front of the queue for an additional $59 and send you the first batch of designs in 2 business days instead of 5 business days.

How many revisions are included in the logo price?

We aim to achieve your complete satisfaction, so we’ll go through as many revisions as needed until your logo is perfect.

I’m not happy with my logo at all, can I get a refund?

We’ll work tirelessly to create a brand that you’ll be completely happy with and won’t quit until we’ll get it done. We believe in honest and open communication and promise to listen to your needs and fulfill your expectations. If in the end you’re still unhappy with our services, we’ll refund your purchase.

Would you be able to do a custom logo for me, business cards, and social media branding?

We’re thrilled to help you with anything you put your mind to. Please visit the custom logo page and provide as much insight as possible about your business and we’ll start designing your logo. After your logo is complete we’ll discuss about the social media strategy and branding to help you achieve maximum results.

I want to print a large banner; will the logo be suited for that?

You’ll receive the vector file for all the materials we build and you’ll be able to use your logo anywhere. A vector file is a file that can easily be scaled to any size, from a large billboard to a business card, with no loss of detail or sharpness.

I am in need of a flyer design for my upcoming event.

We’re happy to help with any design needs you have, so feel free to send us your details at create@gildedvector.com sharing as much information that you can and attaching any relevant materials that you want us to use in your flyer design. A simple flyer design with front and back is $149, while a folded flyer design is $199.

I need a box designed for my business. Do you do packaging design?

We have over 10 years of experience in product packaging and we can provide complete design assets to a large variety of products to create a unique brand and help increase the visibility of your product. Feel free to contact us at create@gildedvector.com and share your ideas with us.